Frequently Asked Questions
Everything you need to know about your Marquise experience.
How do I determine my size for Marquise apparel?
We provide a comprehensive size guide on every product page. If you are between sizes, we generally recommend sizing up for tailored pieces or checking the specific fabric elasticity mentioned in the description.
What is your shipping policy for international orders?
Marquise ships worldwide. Standard international shipping takes 7-14 business days, while express options are available at checkout. Please note that customs duties may apply depending on your location.
What is your return and exchange window?
We offer a 30-day return policy for all unworn items with original tags attached. To initiate an exchange or return, please visit our online Returns Portal with your order number.
How should I care for my Marquise garments?
To maintain the quality of our premium fabrics, we recommend following the specific care label instructions. Most of our silk and wool blends are dry-clean only, while cotton items can be laundered on a cold, gentle cycle.
Can I modify or cancel my order after it has been placed?
Once an order is placed, it is processed quickly to ensure fast delivery. You can request a cancellation within 1 hour of purchase by contacting our support team; otherwise, the standard return process applies.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.